California Consumer Privacy Act (CCPA) Privacy Policy for Connect 2 USA Last Updated: Jan 15, 2024 Overview Connect 2 USA (“we,” “our,” or “us”) is committed to protecting the privacy of California residents and complying with the California Consumer Privacy Act (CCPA). This CCPA Privacy Policy outlines how we collect, use, and disclose personal information and the rights of California consumers. Personal Information We Collect We may collect the following categories of personal information from California consumers: – Identifiers (e.g., name, email address, IP address) – Personal information categories listed in the California Customer Records statute (e.g., address, phone number) – Commercial information (e.g., records of products or services purchased) – Internet or other electronic network activity information (e.g., browsing history, interactions with our website) – Geolocation data – Professional or employment-related information – Inferences drawn from other personal information to create a profile about a consumer Purposes of Collecting Personal Information We collect personal information for the following purposes: – Providing and improving our services – Responding to inquiries and providing customer support – Conducting analytics and improving our website – Complying with legal obligations Disclosure of Personal Information We may disclose personal information to third parties for business purposes. We do not sell personal information. California Consumer Rights Right to Know California consumers have the right to request information about the categories and specific pieces of personal information we have collected, disclosed, and sold in the last 12 months. Right to Delete California consumers have the right to request the deletion of their personal information collected by us. Right to Opt-Out We do not sell personal information, so there is no need for consumers to opt-out of the sale of personal information. Exercising Your Rights To exercise your rights under the CCPA, please submit a verifiable consumer request to us by contacting us. We will respond to your request within 45 days. Non-Discrimination We will not discriminate against you for exercising your CCPA rights, such as denying you goods or services, charging you different prices, or providing you with a different level of quality. Changes to this Policy We reserve the right to update or modify this CCPA Privacy Policy at any time to reflect changes in our practices and services. The latest version will always be available on our website. Contact Information If you have any questions or concerns about our CCPA Privacy Policy, please contact us at: Connect 2 USA info@teracomnetworks.com